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World food prize

World Food Prize Place
100 Locust Street, 
Des Moines, IA 50309


Wednesday, April 17, 2019 
8:30am – 3:45pm CST

ConvergeOne is continually evolving to remain ahead of the digital transformation curve. We are passionate about solving your business problems and providing you with a superior level of service that remains unmatched in the industry. We believe in the power of IT solutions to 
deliver game-changing experiences that drive innovation, growth and profitability for the customer - your customer!

  These sessions will focus on Cloud, Robotic Automation, Security, Voice Biometrics in the Contact Center, and more! Please plan on joining us to discuss how you can incorporate these technologies to run a more efficient organization while maintaining a secure and cost effective environment.

  

Agenda 

8:30-9:00 

ConvergeOne Check In + Sponsor Tables
Continental breakfast will be provided

9:00-9:15  

Welcome
Gerry Pearce, Central Region VP, ConvergeOne
Mike Malahy, Sales Director, ConvergeOne
Tom Beem, Sales Director, ConvergeOne

9:15-10:15

Keynote Session:
Digital Transformation: Relevant Use of Emerging Technologies

Our keynote presentation will look at several “hot topics” in Enterprise Communications and discuss their relevance in today’s businesses. Whether it’s automation, artificial intelligence, workstream collaboration, IoT, SD-WAN, cloud, or biometrics, there will be something for everyone. We’ll look at applicable use-cases of these typed of technologies that can help improve your business and create competitive differentiation. This is definitely a session you won’t want to miss!


David Lover, Vice President Strategy and Technology, ConvergeOne 
How to incorporate Cloud, Automation, Security, Voice Biometrics technologies to run a more efficient organization.

10:15-11:00

General Session
Cloud: Where to start given the challenges
that typically exist in organizations 

Erik Carlsen, Sr. Director Cloud Solutions, ConvergeOne
Provide a road map on how to start given the challenges that exist in organizations.
How do I take my current business and transform it?

11:00-11:15

Break

11:15-12:00

Break Out Session 1                                        Cisco Cloud Security including securing voice
Craig Stork, Design Architect, ConvergeOne

Break Out Session 2
How AudioCodes enables digital transformation         
AudioCodes    

12:00-12:30

Lunch + Visiting Sponsor Tables 

12:30-1:15

Breakout Session 3
Cloud Contact Center Solutions
View of the industry and trends
Owen Robertson, Sr. Director - Genesys, ConvergeOne

Breakout Session 4
Modern Workplace and Intelligent
Communications with Microsoft Teams
Adam Ball, Business Development Mgr., ConvergeOne

1:15-2:00

Breakout Session 5
BOT Automation
How can automation improve customer 
Experience while remaining secure?
NICE

Breakout Session 6
Mutare
Messaging revolutionized

2:00-2:15

Close + Raffle Drawings

2:15-3:45

Please stay and join us for a tour of the Hall of Laureates.
Tours typically take 90 minutes