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ConvergeOne Sets the Standard in Cloud Service Delivery with a Net Promoter Score
That’s Nearly Double the Industry Benchmark

ConvergeOne's 2021 score of 80 is almost double the IT services industry benchmark of 42, as reported by ClearlyRated®. Notably, the score places us in the "World Class" NPS category for the fourth year in a row. This NPS is a testament to our ability to provide customers with the highest level of customer satisfaction, responsiveness, and expertise in the areas of cloud, modern workplace, customer experience, enterprise networking, data center, and cyber security. Click here to visit our Media Room and read the press release.

What is Net Promoter Score (NPS)?

NPS is a global standard for determining customer loyalty and satisfaction by asking one simple question: "On a scale from 0-10, how likely are you to recommend ConvergeOne to a friend or colleague?"  It is calculated by subtracting the percentage of detractors (those who respond with a 6 or below) from the percentage of promoters (those who respond with a 9 or 10).

ConvergeOne and Our Customers

Our industry-leading NPS substantiates our position as a proven cloud and applications solution provider that creates value for customers with our progressive solutions that connect people with purpose.

Proven

By choosing ConvergeOne you will experience the highest level of customer satisfaction, responsiveness, and expertise in the Cloud, Collaboration, Customer Experience, and Digital Infrastructure industries and be partnering with a high performance, customer results driven team.

Progressive

Our comprehensive Services and Solutions portfolio are hyper-focused on the specific and unique needs of each customer, combined with a tailored progressive consulting methodology that proactively anticipates what’s next.

Purposeful

We believe in the power of connecting people with purpose and exceeding our customers’ expectations which is why we continue to fully invest in our teams that support our customers and communities.

Our Success Stories

To ConvergeOne, continuous success means much more than a one-time score. Review a selection of our Customer Success Stories to see how we are helping our customers compete and win every day.

Alliance Residential Customer Success Story

Establishing a Brand-New IT Department and Infrastructure for Alliance Residential Company

READ NOW

C1 Guiding Eyes Success Story

Migrating Services to the Cloud to Help Guiding Eyes for the Blind Run Lean

READ NOW

Allscripts Customer Success Story

Allscripts Improves Call Quality, ServiceNow Connection, and Innovation with PureCloud

READ NOW

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WATCH NOW: Salelytics Thrives with C1CX Cloud Platform

Moreno Valley USD Customer Success Story 

Moreno Valley Unified School District
Protects Against Threats with a Robust
Cyber Recovery Solution

READ NOW

 

Our Partners

We work with more than 300 technology partners – leading hardware companies and software providers – so we can deliver the right solution for your unique needs. Our experience with these other leading companies enables us to design, implement, manage and support even the most complex multivendor environments. Learn more about our partners.

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