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Dan Burgin, Sr. Director, AI Omni-Experience Practice

Dan Burgin designs, deploys and manages virtual agent and human agent CX experiences for C1 clients to create delightful automated and agent-assisted customer experiences while ensuring clients' business outcomes - continually improving through a rigorous and iterative tuning process.
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Recent Posts

Is Calling Your Business Painful for Your Customers?

Posted on September 20, 2022 by Dan Burgin, Sr. Director, AI Omni-Experience Practice

The satisfying potential of contact center automation that solves your customers’ needs.

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As a leading IT services provider, ConvergeOne has spent decades building our IT solution offerings and service delivery models to provide our customers with the technology experience they deserve.

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Because the whole is greater than the sum of its parts, the ConvergeOne blog packages industry trends, subject matter expertise, and technology thought leadership into a forum designed to give our customers the ability to continually reach forward.
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