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Dan Burgin: C1Conversations AI Omni-Experience Design Team

Dan Burgin designs, deploys and manages virtual agent and human agent CX experiences for ConvergeOne clients to create delightful automated and agent-assisted customer experiences while ensuring clients' business outcomes - continually improving through a rigorous and iterative tuning process.
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Recent Posts

Is Calling Your Business Painful for Your Customers?

Posted on September 20, 2022 by Dan Burgin: C1Conversations AI Omni-Experience Design Team

The satisfying potential of contact center automation that solves your customers’ needs.

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As a leading IT services provider, ConvergeOne has spent decades building our IT solution offerings and service delivery models to provide our customers with the technology experience they deserve.

Our team shares a collective drive to solve and innovate, share experiences and knowledge, and to empower every client we meet to do their very best.

Because the whole is greater than the sum of its parts, the ConvergeOne blog packages industry trends, subject matter expertise, and technology thought leadership into a forum designed to give our customers the ability to continually reach forward.
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