Mike Somers
Mike Somers is the Senior Director, Quality + Continuous Improvement, at ConvergeOne. He is a results-oriented customer advocate with extensive global operations experience.
Recent Posts
ConvergeOne Sets the Industry Standard With a Net Promoter Score of 80
Posted on March 10, 2022 by Mike Somers
ConvergeOne prides itself on providing exceptional experiences and creating value for our customers. We strive to form true partnerships, teaming with our customers to develop progressive solutions that connect people with purpose. One way of determining if we're succeeding in this effort is to calculate our Net Promoter Score (NPS).
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Topics: Customer Experience, Net Promoter Score