At Avaya ENGAGE 2019 in Austin, Texas, Avaya named ConvergeOne its 2018 U.S. Service Partner of the Year — making this the third consecutive year that ConvergeOne has received this honor. Avaya continually honors ConvergeOne because it recognizes ConvergeOne’s growth and innovation, dedication to Avaya, and unparalleled ability to deliver its solutions.
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With Avaya ENGAGE quickly approaching, we decided to check in with ConvergeOne thought leaders—who will be presenting at 27 sessions during the event—to get a sense of what we can expect. These are the primary themes that emerged.
Read MoreTopics: Cloud, Security, Customer Experience, Digital Transformation, Avaya
The new year is quickly approaching, so there is no better time than now to determine your top business priorities for 2019. Need some help determining what these priorities should be? When a previous year’s Computerworld Tech Forecast survey asked IT executives about their upcoming priorities, the respondents’ top priorities included “improving employee productivity/efficiency” (47%), “improving customer satisfaction/experience” (46%), and “containing costs” (44%). These are all important priorities that will greatly impact the success your business finds in the coming year. However, a difficult question emerges: What steps can your business take to fulfill all of these top priorities?
Read MoreTopics: Cloud, Customer Experience, Video, Mobility, Avaya