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A privately held bank, First Premier Bank is the twelfth largest issuer of credit cards in the United States. After starting small and growing as an organization and IT department, the bank reached a level where its internal level of expertise and resource availability were no longer where they needed to be. The bank sought a partner with deep knowledge and experience to accommodate its growth requirements.
Cloud is a big part of First Premier Bank's future plans. Traditionally, the bank’s infrastructure has been on-premises, but it has started migrating to cloud infrastructure wherever possible. “Our strategy is hybrid. We choose cloud when and where it makes sense, and it is a growing part of our IT environment,” said Dave Geiver, Vice President of Technology, First Premier Bank.
Read MoreTopics: Cloud, Financial Services, Cloud Infrastructure
About 90% of colleges and universities see fewer than 70% of students graduate within six years. Clearly, student retention is a big goal for provosts and other institutional leaders. Higher Education is seeking ways to engage students to not only keep them rooted to the campus community, but also to ensure they graduate. Additionally, as campuses expand within their own footprint or to new locations, they look to modernize and future-proof investments.
Read MoreTopics: Higher Education
Ensuring Business Continuity with a DRaaS Solution for Rinchem
Posted on May 10, 2022 by ConvergeOne
Rinchem Company, Inc. is a chemical management solutions provider with proven expertise in creating and managing safe and efficient supply chains for high purity, pre-packaged chemicals and gases. With presence in five countries and the goal of continued expansion, Rinchem was in need of a partner that could support its growth initiative, allowing its internal team to focus on its customers.
Read MoreTopics: Cloud, Disaster Recovery, Business Continuity
With a record number of cyberattacks making national news, cybersecurity is top-of-mind for many business executives. Cyberattacks are becoming more complex, with new and improved malicious software evading detection systems and disabling or hindering business operations for organizations across the globe. An effective cybersecurity strategy begins with an understanding of the threat landscape, but it is only the first step. You must take proactive measures to ensure your organization is prepared for the inevitability of facing cyberthreats.
Read MoreTopics: Security, Cyber Security, Cyber Awareness, Disaster Recovery, Cyber Recovery, Business Continuity
Enabling Remote Learning for Huntington Beach Union High School District
Posted on April 7, 2022 by ConvergeOne
Huntington Beach Union High School District is comprised of high school students in the 9-12 grade range across three cities. Prior to the pandemic, the school district had issued students their own learning devices, but the students were the only ones poised for mobility. Teachers and administrators had fixed learning devices that anchored them to their classrooms. When the pandemic hit, the school district did not have the infrastructure in place to support remote learning.
Read MoreTopics: Cisco, Infrastructure, K-12 Education, Remote Learning
WATCH NOW: Salelytics Builds a Cloud Contact Center with C1CX
Posted on March 3, 2022 by ConvergeOne
Salelytics is a leading provider of inside sales and multichannel communication, with 30+ years of experience, 1,500 employees across 5 offices, and 70 Fortune 100 clients. Salelytics turned to ConvergeOne for support when it was first spun off from its parent company and had to completely start over in terms of its infrastructure, support, and expertise.
Read MoreTopics: Contact Center, Cloud, Customer Experience, Remote Working
Topics: Contact Center, Cloud, Customer Experience
While many organizations have begun their cloud journeys, most are nowhere near complete. No matter where you happen to be in your cloud journey, it is important that you set priorities and identify optimal outcomes before advancing any further. By taking the time to develop—or refine—a comprehensive cloud strategy that addresses your specific business needs, you will ensure that you are receiving the greatest possible value from your cloud investment.
Read MoreTopics: Cloud, Security, Cloud Infrastructure, Information Technology
Most organizations are either just starting out on their cloud journey or are already well on their way. It’s no longer really an option for organizations to embrace cloud, as CEOs and boardroom executives have said that digital transformation is one of their top three priorities. At the same time, adopting cloud entails change, and change sometimes causes resistance, along with risk and fear of the unknown. Change is also a disruptor, and in the context of cloud, it’s the biggest business disruptor.
Read MoreTopics: Cloud, Digital Transformation, Cloud Infrastructure
Establishing a New IT Department for Alliance Residential Company
Posted on December 14, 2021 by ConvergeOne
Alliance Residential Company, one of the largest multifamily housing real estate developers in the United States, needed to rebuild many of its internal corporate support departments, including the IT department, after its sale of its management division.
Read MoreTopics: Cloud, Cisco, Unified Communications, Cyber Security, Infrastructure, Microsoft, Cloud Infrastructure