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Recent Posts

Make it Personal with C1 Conversations

Posted on January 27, 2022 by ConvergeOne

This article originally appeared in Security Magazine.

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Building the Right Path to Cloud

Posted on January 18, 2022 by ConvergeOne

While many organizations have begun their cloud journeys, most are nowhere near complete. No matter where you happen to be in your cloud journey, it is important that you set priorities and identify optimal outcomes before advancing any further. By taking the time to develop—or refine—a comprehensive cloud strategy that addresses your specific business needs, you will ensure that you are receiving the greatest possible value from your cloud investment.

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How Cloud Adoption Transforms the Business

Posted on January 4, 2022 by ConvergeOne

Most organizations are either just starting out on their cloud journey or are already well on their way. It’s no longer really an option for organizations to embrace cloud, as CEOs and boardroom executives have said that digital transformation is one of their top three priorities. At the same time, adopting cloud entails change, and change sometimes causes resistance, along with risk and fear of the unknown. Change is also a disruptor, and in the context of cloud, it’s the biggest business disruptor.

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Establishing a New IT Department for Alliance Residential Company

Posted on December 14, 2021 by ConvergeOne

Alliance Residential Company, one of the largest multifamily housing real estate developers in the United States, needed to rebuild many of its internal corporate support departments, including the IT department, after its sale of its management division.

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Salelytics Thrives as a Standalone BPO Provider Backed by C1CX

Posted on November 2, 2021 by ConvergeOne

Salelytics is a leading provider of inside sales and multi-channel communication, with 30+ years of experience, 1,500 employees across 5 offices, and 70 Fortune 100 clients. Salelytics turned to ConvergeOne for support when it was first spun off from its parent company and had to completely start over in terms of its infrastructure, support, and expertise.

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Service Delivery for Your Entire IT Infrastructure

Posted on October 12, 2021 by ConvergeOne

Maintaining an optimized, healthy, and modern IT infrastructure is crucial for the survival of any business. ConvergeOne Managed Services, powered by OnGuard, allows IT staff to rest easy knowing that a highly-skilled team of engineers leveraging an industry-leading management platform are watching over their customer’s environment. OnGuard has been developed by ConvergeOne from real-world engineering insights and decades of experience managing client infrastructures.

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Built-in Machine Learning Algorithms in Amazon Sagemaker: How Do We Get There?

Posted on September 21, 2021 by ConvergeOne

When you hear the term “machine learning,” do you think to yourself, “How does machine learning really work?” Well, machine learning uses historical data, and what I mean by this is past data. This data could be from databases, Hadoop systems, CSV format, or streaming data from a social media website.

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Tips for Keeping Your Hybrid Workforce Secure

Posted on September 15, 2021 by ConvergeOne

Earlier this year, ConvergeOne’s Gabrielle Lukianchuk (Vice President, Marketing) and Tim Femister (Vice President, Digital Infrastructure) were featured on Designing Spaces airing on Lifetime TV. The segment (which you can watch here) centered around hybrid working trends and the security issues that have arisen due to the major shift in the way we work over the past year.

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Confused About Machine Learning Algorithms?

Posted on August 12, 2021 by ConvergeOne

Machine learning is changing the way the world thinks and operates. Let’s face it, when the words “Machine Learning Algorithm” present themselves in a room full of peers, everyone takes a deep breath. Some are confused by the thought of math; others are thinking, “Oh no, which algorithm do we use for this problem?”

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Allscripts Improves Call Quality, ServiceNow Connection, and Innovation with PureCloud

Posted on August 3, 2021 by ConvergeOne

Healthcare IT vendor Allscripts recently faced a significant and costly upgrade for its operating system environment. At the same time, its premises-based contact center system was up for annual maintenance renewal. Allscripts decided to take the opportunity to simplify contact center operations and move to the cloud—a move that was in line with its general commitment to cloud migration.

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