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David Lover

David is a leader in our Office of the CTO and works with every part of the business. From Sales to Professional Services, from senior leadership to end-users, from overall business strategy to nuts and bolts technical understanding, his skills at identifying, articulating, and managing our strategic technology direction to customers, partners, and employees sets ConvergeOne apart as a leader in our industry. David is a former Senior Engineer at Lucent Technologies and Avaya and has applied communications technologies in a business environment for large Fortune 500 and Enterprise multi-site corporations. David is a nationally recognized keynote speaker and presenter at numerous industry conferences, forums, and seminars across the United States. He has built tremendous, strategic relationships with analysts and manufacturers alike, insuring relevancy and the best possible “future state” outcome for ConvergeOne and its customers.
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Recent Posts

Secure Connect: SD-WAN for Collaboration Cloud Deployments

Posted on April 23, 2019 by David Lover

ConvergeOne recently announced the availability of ConvergeOne Secure Connect, our new software-defined wide area network (SD-WAN) managed services offer. In a nutshell, Secure Connect is a subscription-based, fully-managed SD-WAN that connects our customers’ networks to ConvergeOne Cloud Experience (C1CX) collaboration solutions. I know what you may be thinking: What is SD-WAN? It’s one of those terms that we’ve all heard of before, but few know what it really is, and why it’s a hot topic. Let’s dive a little deeper into SD-WAN and explore why Secure Connect is such a cool offer.

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Omnichannel vs. Multichannel: What's the Difference?

Posted on April 2, 2019 by David Lover

Omnichannel is a big buzzword when it comes to one of the latest trends in contact centers and customer experience. I’m hearing a lot of vendors, partners, and even customers initiating the discussion. I get really excited when people bring it up, but sadly, I very quickly get deflated once I realize everything they’re talking about is actually just multichannel. So, I thought I’d take a look at some of the big differences between the two.

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4 Powerful Capabilities Avaya Aura Device Services Adds to Equinox

Posted on February 14, 2019 by David Lover


Fourteen ConvergeOne thought leaders presented at Avaya ENGAGE 2019. They'll be sharing highlights from their sessions in a blog series over the next several weeks, so check back for the next installment.

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The Death of Voicemail

Posted on November 13, 2018 by David Lover

For years, I have been asked about the death of voicemail. It started at the end of 2014 with Coca-Cola’s announcement that it was disconnecting voicemail, which was followed by similar announcements from companies like JPMorgan Chase. What ended up happening in most cases? The companies didn’t actually completely get rid of voicemail, but they did experiment with eliminating it for certain users or groups of users.

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The Big Deal about SIP: Uncovering Strategic Advantages [Part 2]

Posted on October 4, 2018 by David Lover

Last week, I introduced SIP and wrote about the use cases around adjunct connectivity and routing. This week, I'll share use cases around SIP trunks and endpoints. Let's get to it!

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The Big Deal about SIP: Uncovering Strategic Advantages [Part 1]

Posted on September 25, 2018 by David Lover

I don’t think anyone questions the fact that most of enterprise communications is going SIP. We hear it everywhere. But I still get people asking about why it is such a big deal. Isn’t it just another signaling protocol? Is there really a strategic advantage to go SIP? The answer is an overwhelming YES! SIP’s flexibility and interoperability makes it an obvious choice. But I do think it’s important to dive into the details to know exactly why SIP is such a big deal. I think of SIP having three major strategic use cases. Generally in order of adoption, they are:

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Augmented Reality: Delighting Customers with the Technology of the Future

Posted on August 29, 2018 by David Lover

As a gamer, I'm always amazed by how realistic the modern gaming experience is. I'm currently playing the latest God of War on the PS4, in stunning 4k resolution. I can't help thinking about how far we've come since the video games of my childhood. I vividly remember playing Adventure on my Atari 2600, where your character was represented by a small square able to move from room to room, picking up things that kind of looked like a key or a sword. Pretty amazing transformation since then.

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