Posted by ConvergeOne on Jan 30, 2019 10:00:00 AM
At Avaya ENGAGE 2019 in Austin, Texas, Avaya named ConvergeOne its 2018 U.S. Service Partner of the Year — making this the third consecutive year that ConvergeOne has received this honor. Avaya continually honors ConvergeOne because it recognizes ConvergeOne’s growth and innovation, dedication to Avaya, and unparalleled ability to deliver its solutions.
Growth + Innovation
ConvergeOne continues to grow and lead the IT services industry. In fact, ConvergeOne recently received a Net Promoter Score (NPS) of 70 for 2018 — a score that is more than double the IT services industry average. Simply put, we are the best at what we do. That is why we were recently acquired by CVC Capital Partners, a leading global private equity firm, and we continue to acquire IT solution integrators who share our vision and ability to execute.
Dedication to Avaya
ConvergeOne and Avaya have a strong and time-tested partnership. ConvergeOne is one of the largest Avaya Edge Diamond Partners, with 1,500+ Avaya Diamond Partner Certifications. We partner so closely together that 14 of our thought leaders presented at 27 sessions during Avaya ENGAGE 2019!
Unparalleled Ability to Deliver Avaya Solutions
By honoring ConvergeOne as a 14-time Avaya Business Partner of the Year, Avaya demonstrates its trust in ConvergeOne to serve as a true partner and advisor who will go above and beyond to guarantee its customers’ systems remain optimized and resilient. Like Avaya, ConvergeOne is customer-obsessed. We have the technical tools and talent, supported by Avaya training and resources, to deliver an excellent experience.
ConvergeOne is delighted to again be recognized by Avaya, but our primary focus continues to be on placing our customers into the spotlight. We value the relationships we have built over 25 years of service, and we look forward to strengthening and expanding upon these relationships for the next 25 years and beyond.