Redefining CX with Ucaas + Contact Center Solutions

Posted by Cindi Crane on Mar 5, 2018 8:00:00 AM

Last week, our team of cloud experts came together for a webinar to introduce the exciting new ConvergeOne Cloud Experience (C1CX). A secure, scalable, and comprehensive collaboration solution, C1CX spans Unified Communications (UC) and Contact Centers (CC), with a host of software applications, expert integration, and professional services.

Through market research and customer feedback, our team discovered that many users found cloud migrations to be difficult, painful experiences. They also found scalability to be an issue, as they ran into delivery and support issues once deployments expanded over a few hundred users. To build more positive and powerful cloud experiences, users demanded the following differentiators:

  • Best-in-class applications
  • Flexible deployment options
  • Fully customizable solutions
  • Reliability and availability
  • Security
  • Future proofing

Our team worked to create a cloud solution that fulfills these needs, and they discussed the many benefits of C1CX in comparison to other solutions during the webinar.

The ConvergeOne team also delved into our Virtual Private Cloud (VPC), which leverages a shared infrastructure and separates customers logically through virtualization software, and our Complete Private Cloud (CPC), which separates customers physically through separate hardware.

As companies look to innovate, they are turning to the cloud – and they're looking for elevated experiences. C1CX has the customability that users need to make the most of the cloud and achieve greater profitability, productivity, and mobility.

[Webinar Playback] A Smarter Path to the Cloud

Want to get the full scoop about how C1CX can separate your company from the competition? Download the webinar playback today!

ACCESS C1CX WEBINAR PLAYBACK

Topics: Cloud


 

Cindi Crane
Cindi Crane  -- Cindi is the Senior Director, Cloud Sales for ConvergeOne and has more than 25 years of experience as a Sales and Channel Management executive. She is also an author and speaker.