It goes without saying that 2020 has been the most chaotic year of our lifetime, and changes we have experienced this year are likely to remain in place for the foreseeable future—if not indefinitely. The way that we collaborate with each other at work, the way our children are educated at school, and even how we spend our personal time with clubs, family, and church have changed.
Effective communication is a continual challenge for healthcare providers. Communication challenges amongst patients, payers, and providers are frequently linked to inefficiencies that result in unnecessary costs, care delivery errors, and of course negative patient outcomes. Enabling providers, payers, and patients the freedom to effectively collaborate and share information using the devices and services that are most convenient at any point in time is critically important to solving these issues across the healthcare enterprise and to provide meaningful solutions in areas such as:Read More
While many organizations have begun to move Unified Communications (UC) and Contact Center (CC) applications to the cloud, their cloud journeys are nowhere near complete. Organizations in the midst of this transition would benefit from taking the time to build a smarter path to the cloud by developing a comprehensive cloud strategy that addresses their specific business needs. There is no doubt that the cloud is an incredible business enabler that helps organizations realize a broad range of benefits, including:Read More