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One Step Ahead: Fraud, COVID, and the Contact Center

Posted on March 16, 2021 by Kathy Sobus + LumenVox

This blog post was co-authored by Kathy Sobus (Senior Director, Customer Experience Strategy, ConvergeOne) and LumenVox.

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Introducing a Game-Changing Fraud + Authentication Strategy

Posted on February 2, 2021 by Kathy Sobus + LumenVox

This blog post was co-authored by Kathy Sobus (Senior Director, Customer Experience Strategy, ConvergeOne) and LumenVox.

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As a leading IT services provider, ConvergeOne has spent decades building our IT solution offerings and service delivery models to provide our customers with the technology experience they deserve.

Our team shares a collective drive to solve and innovate, share experiences and knowledge, and to empower every client we meet to do their very best.

Because the whole is greater than the sum of its parts, the ConvergeOne blog packages industry trends, subject matter expertise, and technology thought leadership into a forum designed to give our customers the ability to continually reach forward.
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