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One Step Ahead: Fraud, COVID, and the Contact Center

Posted on March 16, 2021 by Kathy Sobus + LumenVox

This blog post was co-authored by Kathy Sobus (Senior Director, Customer Experience Strategy, ConvergeOne) and LumenVox.

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Introducing a Game-Changing Fraud + Authentication Strategy

Posted on February 2, 2021 by Kathy Sobus + LumenVox

This blog post was co-authored by Kathy Sobus (Senior Director, Customer Experience Strategy, ConvergeOne) and LumenVox.

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As a leading IT services provider, ConvergeOne has spent decades building our IT solution offerings and service delivery models to provide our customers with the technology experience they deserve.

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Because the whole is greater than the sum of its parts, the ConvergeOne blog packages industry trends, subject matter expertise, and technology thought leadership into a forum designed to give our customers the ability to continually reach forward.
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