The Future of Modern Work with Microsoft

Posted on April 14, 2022 by Chris Hinch

In early 2020, the way we work drastically changed. Most of us weren't ready for it, and most—if not all of us—had to evolve the way we:

Read More

Zero-Trust Models for Hybrid Work Environments

Posted on April 5, 2022 by Chris Hinch

As we move deeper into the Hybrid Work environment, it is key that you focus on a zero-trust model in your organization. You’re probably thinking, “Why should we be focusing on this?” Because security is about keeping assets out of the hands of attackers. This used to be straight forward, because you could just put a perimeter around your corporate networks, but now with Wi-Fi, remote working, and cloud services, assets are no longer in the physical network.

Read More

WATCH NOW: Salelytics Builds a Cloud Contact Center with C1CX

Posted on March 3, 2022 by ConvergeOne

Salelytics is a leading provider of inside sales and multichannel communication, with 30+ years of experience, 1,500 employees across 5 offices, and 70 Fortune 100 clients. Salelytics turned to ConvergeOne for support when it was first spun off from its parent company and had to completely start over in terms of its infrastructure, support, and expertise.

Read More

Tips for Keeping Your Hybrid Workforce Secure

Posted on September 15, 2021 by ConvergeOne

Earlier this year, ConvergeOne’s Gabrielle Lukianchuk (Vice President, Marketing) and Tim Femister (Vice President, Digital Infrastructure) were featured on Designing Spaces airing on Lifetime TV. The segment (which you can watch here) centered around hybrid working trends and the security issues that have arisen due to the major shift in the way we work over the past year.

Read More

How to Plan Your Return To Work Strategy

Posted on August 10, 2021 by Colleen Haberman

The return to the office—and the hybrid workplace—are hot topics for C-level executives across the nation, as companies decide how and where team members will work going forward. But creating a new way to work, in which some people work 100% in the office, some work 100% at home and others do a bit of both, presents a challenge for employers. How do you start? Who works from where? How do you set up your offices differently today?

Read More

Allscripts Improves Call Quality, ServiceNow Connection, and Innovation with PureCloud

Posted on August 3, 2021 by ConvergeOne

Healthcare IT vendor Allscripts recently faced a significant and costly upgrade for its operating system environment. At the same time, its premises-based contact center system was up for annual maintenance renewal. Allscripts decided to take the opportunity to simplify contact center operations and move to the cloud—a move that was in line with its general commitment to cloud migration.

Read More

Post-Pandemic Data Center Strategy

Posted on April 13, 2021 by Jeff Ehrenhart

I consult with companies from many markets that are scattered across the United States, and most of them had to pivot last year when the COVID pandemic hit. Scrambling for answers for a remote workforce, some were better prepared than others. Almost universally, they took budgets they had for things like data center and sank those funds into remote workforce initiatives. With the change in our work standards, we must define what our new “normal” is and determine what investments we should make in the core, edge, and cloud.

Read More

We Can’t Go Back to Normal—and We Shouldn’t

Posted on March 9, 2021 by Bob Kent

We cannot go back to normal, and even if we could, we shouldn’t. Why? The normal we knew was not sustainable. Too huge of a carbon footprint, too slow to meet the demands of the “fast fashion” economy, too stressful for associates, and too high of a cost to support.

Read More

Introducing the ConvergeOne Tech Exchange Podcast

Posted on March 4, 2021 by Bret Lathrop + Kathy Sobus

We're excited to introduce the ConvergeOne Tech Exchange, a podcast series that connects the technology community with top-of-mind insights that you can put into action. ConvergeOne believes that leveraging technology to connect people with purpose is vital to achieve business outcomes.

Read More

The Most Important Piece of Information in an Emergency

Posted on December 8, 2020 by Adam Born

One of our Lead Solutions Architects at ConvergeOne (and a long-time member of the Ski Patrol), Leif Haslund, has told me that the most important piece of information to ask in an emergency is, “Where are you?” When an emergency happens and his team gets called, they must know where to go in order to give assistance.

Read More