We Can’t Go Back to Normal—and We Shouldn’t

Posted on March 9, 2021 by Bob Kent

We cannot go back to normal, and even if we could, we shouldn’t. Why? The normal we knew was not sustainable. Too huge of a carbon footprint, too slow to meet the demands of the “fast fashion” economy, too stressful for associates, and too high of a cost to support.

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How STIR/SHAKEN Will Affect Your Business’s Phone Strategy

Posted on March 2, 2021 by David Lover

The hot pieces of legislation currently affecting the communications industry are Kari’s Law and the Ray Baum’s Act. At a high level, these two items deal with 911. Kari’s Law is about a company’s responsibility and requirement to ensure that users can dial 911 without needing to dial a code to get an outside line first. The Ray Baum Act is about making sure the system can identify and communicate the dispatchable location of that person who dialed 911.

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The Most Important Piece of Information in an Emergency

Posted on December 8, 2020 by Adam Born

One of our Lead Solutions Architects at ConvergeOne (and a long-time member of the Ski Patrol), Leif Haslund, has told me that the most important piece of information to ask in an emergency is, “Where are you?” When an emergency happens and his team gets called, they must know where to go in order to give assistance.

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Ensuring an Optimal Microsoft Teams Experience for Your End Users

Posted on November 19, 2020 by Chad Atchley

It goes without saying that 2020 has been the most chaotic year of our lifetime, and changes we have experienced this year are likely to remain in place for the foreseeable future—if not indefinitely. The way that we collaborate with each other at work, the way our children are educated at school, and even how we spend our personal time with clubs, family, and church have changed.

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Enable Remote + Virtual Workers with Microsoft Teams

Posted on September 3, 2020 by ConvergeOne

Has your organization realized the full potential of your Microsoft Office 365 subscription by adopting Microsoft Teams?

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How to Meet the Demands of the Remote Workplace

Posted on August 24, 2020 by ConvergeOne

It’s an irrefutable truth: COVID-19 has quickly changed the modern workplace. At the onset of the pandemic, many businesses rushed to put temporary solutions in place to protect their employees and keep up their operations. Because these solutions were only meant to be short-term, they are now starting to show their weaknesses and concerns around their reliability and security are beginning to arise. The result: Obstacles are looming everywhere for CIOs.

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Six Steps to A Vibrant Remote Workforce [Part 2]

Posted on June 23, 2020 by Tim Femister

When employees were first sent to work from home, organizations scrambled to provide work-from-home software, devices, and infrastructure. As we transition to a new normal, it’s now important to reevaluate the initial infrastructure laid to support remote workers against a lasting, best-practice architecture. In the last entry, I shared the first three pillars for a thriving remote workforce. Let’s now explore the final three pillars.

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Six Steps to A Vibrant Remote Workforce [Part 1]

Posted on June 4, 2020 by Tim Femister

Operating a remote workforce is no longer just a remote possibility. A work-from-home war is being quietly waged across many organizations throughout the country, as workers who were forced to quickly establish home office environments now wish to remain in their home rather than return to commuting to an office. This tipping point has deep and wide ramifications for organizations attempting to return to pre-COVID-19 productivity levels. 

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Best Practices for Securing Your Zoom Meetings

Posted on May 14, 2020 by ConvergeOne Collaboration Team

Zoom: Perception vs. Reality

Negative Press:

We have undoubtedly all heard the many reports questioning the security readiness of Zoom as of late. Are there impactful vulnerabilities, and is Zoom safe? We have even seen negative fallout due to some of the reported concerns. For example, the New York City school system has banned the use of Zoom as a direct result of the perceived security flaws within the Zoom platform. The problem is, much of what we are hearing is more about perception than reality, and the challenge is to sift through the facts versus fiction.

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H.323 vs. SIP: Which is Better for Enabling Remote Workers?

Posted on May 7, 2020 by David Lover

When it comes to planning for a remote and mobile workforce, a lot of companies are entering the second phase of their strategy, in which they are planning for a more permanent solution. The first phase was somewhere along the lines of, “This may not be the best approach, but we just need to get it done.” This included leveraging a lot of free temporary licenses, which typically had 30-90 day expiration dates, so they now need to figure out what’s next. At ConvergeOne, we’ve been having a lot of conversations about permanent solutions with customers. It might be because these customers think the “shelter in place” orders will be getting extended longer than first anticipated, but it might also be because people are seeing firsthand the value of enabling a remote, mobile workforce.

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