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Business communications made smarter transform your environment with a cloud partner

ENTERPRISE SOLUTIONS

We specialize in building cloud-based solutions that solve the most challenging problems today’s enterprises face. The more complex and technology-intensive your project, the more we like working on it. From discovery through implementation, we don’t just build your next generation cloud application, we also share the insights and strategies you need to make your software and services an ongoing success. 

Our expert developers leverage proven frameworks and toolsets from hundreds of successful cloud development projects. Your cloud project will be designed and implemented by this dedicated crew of professionals, the cloud computing experts behind many of the world’s most advanced cloud initiatives. 

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CONVERGEONE CLOUD

CISCO

A comprehensive collaboration solution that spans UC + CC solutions with a suite of software applications, expert integration, and professional services.  Supported by our comprehensive, proactive managed services solution, ConvergeOne Cloud is comprised of:

Subscription-based financial model with flexible terms

SOC 2 Type II compliant redundant data centers

Backed by hundreds of ConvergeOne technical professionals

Cloud specific migration services

ITIL based processes

Validated by our Net Promoter Score (NPS) of more than double the industry standard

ConvergeOne Cloud

AVAYA

Avaya’s xCaaS, or “Any Communications as a Service” solution provides true usage-based licensing, with utility-style billing based on the average number of users provisioned each month. Combined with the efficiencies of a standard reference architecture for data center services, it enables us to offer an entirely new model for your UC and CC systems.

Your Communications Solutions will be built on ConvergeOne Cloud, leveraging Avaya Cloud Reference Architecture and Applications:

ConvergeOne offers a full suite of collaboration and/or contact center solutions on one platform

Match expense with revenue and gain greater control over your cash flow and costs

Services are delivered via a flexible and rapidly deployable cloud architecture

Get Avaya’s rich heritage equaled in the cloud

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CONVERGEONE

GENESYS

C1CX powered by Genesys enables more than 25 billion of the world’s best customer experience touch points every year. And top-industry analysts agree: Genesys is a leader in both cloud and on-premise customer experience solutions.

Accelerate innovation through continuous development and deployment

Seamless integration across UC, team collaboration, and customer experience

Enterprise grade security (PCI DSS, HIPPA, GDPR, and more)

Open platform to seamlessly connect data, systems, and processes

Genesys cloud services connect existing systems to new cloud capabilities preserving value of existing investments

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Public, Private and Everything In Between

 

Whether your company needs your very own private cloud, a public cloud, or a hybrid option, ConvergeOne has the expertise to either provide the smartest solution or help manage the one you are currently using. Use what you need, when you need it.

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Public Cloud

 

Like a great meeting place for everybody and everything, the public cloud is a great, cost-effective way to achieve all the benefits that come from cloud computing, along with the benefits of almost unlimited scalability. It does not offer the exclusivity that you would find from a private or hybrid option, but in many cases, that’s perfectly acceptable.

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Private or Hybrid Cloud

 

While a public cloud offers a certain amount of security, for maximized security (or for companies that require regulatory compliance) you may want your very own private cloud, which would be implemented within your company’s own firewall, and maintained by your own IT staff.

The hybrid cloud solution is actually not just one cloud, but a seamlessly integrated system that maintains both a private and public cloud to perform distinct functions within a single organization. This way, you can use public cloud services for all non-sensitive operations, and only rely on a private cloud for when you require it.

On Guard Platform
Our Custom-Built Platform

OnGuard

OnGuard is ConvergeOne’s proprietary managed services delivery platform developed from real-world engineering insights and decades of experience managing Unified Communications (UC) and Contact Center (CC) environments.

Technology may not always be reliable—but ConvergeOne is. With OnGuard, we immediately respond to changes in your technology or business environments, so we’ll handle the problem before you, or your customers, notice it.

ConvergeOne developed OnGuard to integrate software development with domain knowledge from expert UC and CC engineers. This strategy enabled ConvergeOne to develop a powerful solution for preventative issue resolution, rapid response, and the ability to support the unique business process requirements of our diverse customer base.

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Ready to take a smarter path to the cloud?

 

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