At ConvergeOne, we believe that you should not be limited to a single cloud vendor—you need a single cloud partner who understands how to unify your environment to deliver on your IT strategy.
C1CX powered by Cisco – the global market leader in cloud communications – backed by ConvergeOne industry leading managed services powered with OnGuard and white glove support offers an unrivaled solution for small and mid-sized business under 500 users.
Complete range of connectivity options including ConvergeOne’s Secure Connect SD-WAN
C1CX partnered with RingCentral or Avaya’s Cloud Office is a powerful solution that is built on a secure and reliable cloud platform that combines voice, team messaging, collaboration, video conferencing, online meeting, and contact center capabilities in a single platform.
Intuitive user interface that is simple with a consistent user experience across mobile, tablets, and laptops
Leverage investment in industry leading Avaya phones
Large global data center footprint and direct peering relationships with over 45 carriers and 200 ISPs
Via Portal – customer administrators can quickly and easily add or manage locations, users, and devices from anywhere
C1CX powered by Genesys enables more than 25 billion of the world’s best customer experience touch points every year. And top-industry analysts agree: Genesys is a leader in both cloud and on-premise customer experience solutions.
Seamless integration across UC, team collaboration, and customer experience
Enterprise grade security (PCI DSS, HIPPA, GDPR, and more)
Open platform to seamlessly connect data, systems, and processes
Genesys cloud services connect existing systems to new cloud capabilities preserving value of existing investments
OnGuard is ConvergeOne’s proprietary managed services delivery platform developed from real-world engineering insights and decades of experience managing Unified Communications (UC) and Contact Center (CC) environments.
Technology may not always be reliable—but ConvergeOne is. With OnGuard, we immediately respond to changes in your technology or business environments, so we’ll handle the problem before you, or your customers, notice it.
ConvergeOne developed OnGuard to integrate software development with domain knowledge from expert UC and CC engineers. This strategy enabled ConvergeOne to develop a powerful solution for preventative issue resolution, rapid response, and the ability to support the unique business process requirements of our diverse customer base.