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OnGuard

Proactive Monitoring to Support Business Continuity

OnGuard is ConvergeOne’s proprietary managed services delivery platform developed from real-world engineering insights and decades of experience managing complex IT environments to provide proactive monitoring and analytics.

 

Actionable Data for Automated Improvements

Our OnGuard philosophy is to provide a service management platform that supports today’s advanced data center, cloud network, and communications technologies and deliver actionable data to drive informed decisions for service improvement and automation. By doing so, we improve your overall system availability through increased Mean Time Between Failures and reduced Mean Time to Repair so you can focus on your business and customers.

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OnGuard

OnGuard – Service Delivery for Your Entire IT Environment

ConvergeOne’s OnGuard Service Delivery Platform is used across all ConvergeOne Managed Services. With OnGuard, we make IT Operations easier.

Zero-Touch Configuration

You only need IP addresses and authentication credentials; OnGuard does the rest.

Data Science

OnGuard identifies patterns and anomalies through an understanding of the relationship between application, infrastructure and data.

Single Pane of Glass

You shouldn’t have to use multiple tools to manage your environment. OnGuard consolidates monitoring, management and alerting into a single web-based view.

Machine Learning

Incidents can happen without warning. OnGuard’s advanced Machine Learning algorithms monitor your environment and alert our engineers before problems occur.

Leveraged Knowledge

History shouldn’t repeat itself. As we resolve issues in one environment, we create OnGuard Audit Bots to look for and resolve the same issue across each of our clients to prevent the issue from happening again.

Quickly Adaptable

OnGuard is developed and built by ConvergeOne, so we can quickly adapt to our clients' unique environments, requests and needs.
onGuard Services

AIOps Platform Enabling Continuous IT Operations Management

From simplifying complex environments to generating cost savings and operational agility, our experts offer a comprehensive range of services to proactively monitor, manage and optimize the evolving technologies that power your business. The OnGuard platform includes:

  • Core: Automated incident management and resolution actions, API support and Machine Learning

  • Watch: Dynamic, real-time monitoring with actionable insights for modern IT infrastructures
  • Audit: AI Bots provide automated incident and problem management
  • Configuration: Automated device configuration backup and restore
  • Launch Pad: Client portal that provides a customized and integrated view across all managed systems

Proven. Progressive. Purposeful.

We modernize and manage mission-critical systems to power innovative business models and help our clients achieve greater business outcomes.

1,000+

ConvergeOne OnGuard users

70,000

devices

35+

manufacturers supported

513M

IQ calls analyzed in 2021

1,800+

alarm categories

Connect with an OnGuard Expert

Interested in learning more about how we can help support your strategy? Fill out the form to the right and weʼll be in touch as soon as possible.

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