ConvergeOne DIR Texas Vendor Information Details Managed Services for Telecommunications

ConvergeOne, Inc. offers managed services for telecommunications through this contract, including: support services and technology services. Managed services includes hosted solutions, Support services includes network readiness assessments. Technology services include management of call processing architecture. Contracts may be used by state and local government, public education, other public entities in Texas, as well as public entities outside the state.  Additional information on our ConvergeOne Managed Services solutions can be found here.

We offer our clients a comprehensive range of Managed Services with leading technologies and products in the areas of:

  • Contact Center
  • Unified Communication & Collaboration
  • Readiness Assessments & Business Transformation consultation
  • Assist Hours and Moves, Adds and Change Support
  • Managed Services for Avaya, Cisco, Microsoft, Contact Center, IBM and much more.

For more information about DIR Telecom contracts

To learn more about DIR Co-op Contract Program Overview, click here.

Contract Number: DIR-TSO-3988
Vendor Number: 141-176-3228-200
Warranty and Return Policies can be found here.


DIR Customer Contact

Kyle Wewe
110 Wild Basin Road South
Suite 230
Austin, TX 78746

Office: 512-758-7300
Fax: 512-758-7319


We are here to help. To place an order contact Kyle Wewe at 512-758-7300 or via email at for a prompt response. Purchase orders may be faxed to 512-758-7319.

Using Appendix C DIR Sample SOW, Customer drafts scope and requirements based on end-user needs

Submit to one or more Managed Services Telecom Vendors (these contracts are not subject to SB20 Rules)

  • Negotiate with vendor to finalize SOW
  • Vendor submits to DIR final SOW prior to signing
  • DIR approves, and work begins
Department of Information Resources

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