At ConvergeOne, we're driven to understand our customers' challenges and build the right solutions to help enable your success. As a leading global IT service provider, we create innovative solutions to achieve our clients' business outcomes.
Please register and select the appropriate offering(s) listed below, you may select more than one:
1. WEM Assessment – At ConvergeOne, we’re delivering on our mission to provide an excellent customer experience with our WAVES Methodology. Part of what we can do is engage our customers in a WEM workshop. This will help us identify gaps between the business, IT and telephony, enabling us to help you:
The average IT services provider collects information in a disorganized, ad hoc manner, so the experience is different each time. With ConvergeOne’s structured workshops, our greatest technology minds have identified the information we need to collect and assess to determine the most impactful items for your organization, make the right recommendations, and share them with you in a clear and concise, business-friendly report.
I am interested in the WEM Assessment.
2. Prove the Real-Time Fraud Prevention Technology at Your Own Environment – Fraud affects every business, including your own—and that means it also affects your customers. It is critical to use Real-Time Fraud Prevention to safeguard your business and your customers.
I am interested in the Proof of Concept.
3. Reduce handle time through authentication
I am interested in the Proof of Concept.
4. Automation and Advanced Applications – How do you know if a Virtual Assistant/BOT can help enable your agents and streamline your business? Sign up to realize how this can benefit your company.
I am interested in the Proof of Concept.
5. Automation and Personalization in the Enterprise – Are you ready to think about how to automate some of your processes for your customers? Are you considering how you would personalize their experience? Are you concerned with pulling together a team within your organization to start thinking about automation and personalization?
I am interested in the workshop.
6. Streamlining + Optimizing Customer Care Assessment – How do you know if your IVR is running optimally or if you’re taking advantage of all of the features available to you today?
I am interested in the assessment.
7. Stay on top of Compliance Live Demo – Are you struggling with the myriad of regulations plaguing contact center? Let us show you through a live demo how the Policy Manager allows you to stay on top of compliance.
I am interested in the Live Demo.
8. Discover Back-Office Essentials – See first hand with a demo, proof of concept, or an ROI assessment, how the powerful solution suite can help you measure your Back-Office more effectively resulting in greater productivity.
I am interested in the Back-Office Essential Solution.
9. Score Every Interaction: Using AI For Quality + Behavior Analytics – Is a solution which allows you to score every interaction AND provide real-time sentiment analysis right for you? ConvergeOne and NICE Nexidia can help. Register for a FREE Proof Of Concept today!
I am interested in the Proof of Concept.
