Bringing Contact Centers into the
Watch these Leadership Connections videos with ConvergeOne CTO Mark Langanki. In the first video, learn how C1Conversations helps organizations meet customer demands for self-service while empowering contact center agents. In the second video, Mark talks about how ConvergeOne brings innovation to its customers in the contact center space.
C1Conversations is an IPaaS for Contact Centers that orchestrates the integration of next-gen applications, cloud solutions, internal databases, CRM, ITSM, or ERP, into a single agent interface for legacy, cloud, or next-gen Contact Center Infrastructures (CCI).
C1Conversations accelerates the Digital Transformation of your legacy CCI, leveraging current investments and accrued knowledge without the need to “Rip & Replace."