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Join us for a unique opportunity to hear from one of the most well-known athletes in the NFL. Joe Theismann will speak directly to the audience on his story and his definition of leadership. ConvergeOne and Avaya will attest to the theme as well and how it can be translated into your everyday role.

Duration: 1 hour, 14 minutes

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Join this webinar for an industry perspective on how Higher Education is retooling its student retention approach towards student-facing digital transformation and Gen Z relevance. 

Duration: 49 minutes

Speakers:  Robert Redd, National Director for Public Sector, ConvergeOne, and Ari Winkleman, Founder and CEO, Involvio

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Please join veteran public sector presenters Robert Redd and Tim Femister for this special session around facilitating “equal access” internet through Drive-In Wireless, Drive-Out Community WiFi, and more.

Duration: 1 hour, 1 minute

Speakers:  Robert Redd, National Director for Public Sector, ConvergeOne, and Tim Femister, VP Digital Infrastructure, ConvergeOne

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In all cases, CIOs are going to be asked by their CEOs: Are we running on a sustainable model? Are we properly equipped for the future in terms of business continuity, new business models, and new ways of working? ConvergeOne can help. Join us at this informative webinar.

Duration: 48 minutes

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In these unprecedented times, active preparation and planning allow organizations to attain and sustain persistent systems and access. This webinar is in direct response to COVID-19, with specific recommendations on how to build an effective business continuity plan and direct actions for IT professionals. In addition, webinar registrants will receive ongoing communication and materials to aid in responding to the coronavirus pandemic as the situation further develops.

Duration: 1 hour, 1 minute

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In recent weeks, the workplace has been completely redefined. As a result, your workforce requires a secure and collaborative workspace to maintain productivity from home. This timely session will focus on the critical steps to take--and common mistakes to avoid—when establishing a remote workforce environment. It will also explore specific use cases, including establishing a remote contact center.

Duration: 52 minutes

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Join ConvergeOne and Pexip to learn how to prepare, adapt, and secure video and meeting collaboration solutions to solve new business challenges safely and effectively. We’ll discuss several best practices on how to prepare, plan, and secure your solutions. 

Duration: 1 hour, 3 minutes

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Join our panel of ConvergeOne, Avaya and RingCentral experts to explore the reasons to transition to the cloud and how Avaya Cloud Office (ACO) delivers a full technology platform supporting all worker types, including remote environments. We will also discuss the ease of onboarding and user adoption and how ACO will accelerate your organization’s short term and long term growth objectives.

Duration: 1 hour, 2 minutes

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Meraki quickly became Cisco’s fastest growing acquisition of all time by harnessing the power of cloud in networking. Join us for a special discussion to unearth how cloud-managed solutions are empowering organizations to adapt, thrive, and stay connected in challenging times.

Duration: 1 hour, 1 minute

Speakers: Scott Allen,Cisco Meraki Systems Engineering Director, Tim Femister, ConvergeOne and Robert Redd, ConvergeOne

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Join us to learn how ConvergeOne Cloud Experience (C1CX) with Avaya Cloud Office™ powers all types of workers and provides the flexibility you need today while also keeping you current in the future.

Duration: 1 hour, 1 minute

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Join us for an informative webinar, where you will learn proven best practices for implementing a successful multi-cloud strategy—everything from changing the way your organization thinks about the cloud, to undergoing a successful cloud adoption.

Duration: 52 minutes

Speaker: Hassan Kassih, Director, National Data Center Practice, ConvergeOne

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Through much research and effort, ConvergeOne has development solutions that can remove the risk of companies operating their own data centers. Through ConvergeOne's private and hybrid cloud offerings, we have provided the ability to have the best features of the public cloud while choosing between CapEx and OpEx spending models. The inherent benefits of maintaining control of your infrastructure while having the ability to scale provides the benefits of both the traditional data center and the cloud.

During this webinar ConvergeOne will discuss the options available to our customers in the hybrid and private cloud space and the benefits they convey.

Duration: 1 hour, 5 minutes

Speaker: Eric Jansta, Senior Solutions Architect, Data Center Practice, ConvergeOne

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Join ConvergeOne and RingCentral to learn how to improve your customer experience with five easy steps. In this webinar, we’ll talk about the customer’s expected experience and identify contact center capabilities to connect with them, using an in-depth customer platform to help deliver on that expectation. 

Duration: 1 hour, 5 minutes

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Join this webinar to gain a better understanding of how much more prevalent fraud is right now, what you can do to mitigate it in your business, and how to protect your company AND your customers.

Duration: 53 minutes

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In this session, we will discuss AI’s current role in the contact center and what analysts are predicting over the next 6-18 months. We will cover what Avaya, Google, and ConvergeOne are doing to layer AI into contact center environments, and the benefits you can receive from it today.

Join us to understand how AI can be deployed quickly and easily to take care of today’s issues and help in the future, as we work toward our next wave of normalcy.

Duration: 55 minutes

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In this webinar, we will discuss what it takes to deliver an excellent customer experience in today’s new normal, and the implications of maintaining disparate legacy contact center technologies versus modernizing with a single platform.

Duration: 53 minutes

Speakers: Owen Robinson, Senior Director, Genesys Practice, ConvergeOne and  Fernando Egea, Vice President, Sales Strategy, Genesys

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Available in the cloud and with pre-built integrations to existing Avaya contact center platforms, it has never been easier to provide your customers with the best authentication available while reducing your costs and risks.

Join ConvergeOne, Avaya, and Nuance for this webinar to discover how biometric authentication balances security with the effortless experiences your customers want.

Duration: 1 hour, 6 minutes

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Join us to understand how an analytics solution can work both today and in the future to uncover the relationships your agents have with every customer.

Duration: 53 minutes

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In this webinar we will share how companies can move with a purpose in trying times like the present. They will also identify business challenges companies are facing that may be causing customer churn and operational inefficiencies.

Join this webinar to learn why your company should be taking a more proactive approach to your customer interactions!

Duration: 54 minutes

Speakers: Kathy Sobus, Senior Director of Customer Experience Strategy, ConvergeOne and Andee Castillo, Outbound Solutions Consultant, Avaya

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Join this webinar to learn about our brand new Customer Engagement Optimization Services offering (in partnership with NICE), which extracts meaningful insights from the data already gathered in your contact center to proactively improve applications and business processes obtained with these analytics, resulting in a more connected customer experience and greater operational efficiency. We’ll also share how you can contain a greater percentage of customers in your IVR. Many companies save millions of dollars by increasing containment by just 1%—what could that mean to your business?

Register today to take the first step to building a superior customer experience that is driven by an analytics-based program with continuous improvement strategies.

Duration: 57 minutes

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Join ConvergeOne, IBM, and H2O.ai for a webinar where you’ll learn how to harness the power of automatic machine learning with H2O Driverless AI on IBM Power systems.

If you’re interested in taking advantage of innovative machine learning and artificial intelligence technologies, but don’t know where to begin — this is the webinar for you!

Duration: 58 minutes

Speaker(s): Robert Chesebrough, Cognitive Solutions Architect, IBM and Rafael Coss, Community and Partner Maker, H20.ai

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There is so much going on in the area of biometrics and sentiment interaction analytics, so how can you sort through all the noise to make sure you're going beyond the basics to the exceptional? Join ConvergeOne and NICE for webinar to learn what's truly important for you and your business. During this webinar, we will be reviewing what other companies are doing with readily available technologies and more importantly, why they are moving in this direction.

Duration: 42 minutes

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Cyber Recovery capabilities have rapidly emerged as a necessity as organizations are pervasively impacted by ransomware and data destruction.  In fact, the World Economic Forum recently published that cyberattacks are now considered the #2 global risk in a survey of 13,000 business leaders. Join us for a vibrant discussion on this timely topic. 

Duration: 1 hour, 1 minute

Speaker(s): Tim Femister, ConvergeOne, Jim Clancy, Dell Senior Vice President, and  Jim Shook, National Director of Cybersecurity, and Kristine Green, Special Agent, FBI

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We invite you to join author, speaker, and retired Columbine High School Principal, Frank DeAngelis, for a message of hope directed right to today's LEA leaders in Education, Technology, and Safety. We have a common goal: provide safe and resilient learning environments in our communities with everything we have. Now, 21 years after the Columbine tragedy, what is the biggest threat to students today according to the man who lived through the tragedy that transformed the nation?

It is better to prepare than to respond. Entire communities are looking to their district leaders in these uncertain times—but you don't have to go it alone. Join Frank DeAngelis and ConvergeOne’s Robert Redd, National Director, Public Sector, for a gripping discussion about our digital and physical perimeters.

Duration: 1 hour, 8 minutes

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The state of ransomware has rapidly evolved in recent months, self-evidenced by the largest ransom request on record ($42 million) taking place just recently. Attackers are now actively exfiltrating data and deleting backups prior to encrypting, followed by publicly shaming impacted organizations. Overall, this represents an imperial shift. 

Duration: 1 hour, 4 minutes

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By the end of the webinar, you will have a firm grasp on the challenges that drift and dwell time continue to pose, and a set of options to choose from in order to create and justify your own plans for minimizing their impact on your organization.

Duration: 1 hour, 1 minute

Speakers: Jack Danahy, Senior Vice President and Chief Evangelist, Alert Logic and  Tim Femister, Vice President, Digital Infrastructure, ConvergeOne 

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Cyber Recovery is the new Disaster Recovery.In these time, a ransomware attack is a matter of when and not if. Are you confident your organization would be able to survive such an attack?

Join us to discover how the right data center recovery platform can minimize rebuild time. During the webinar, you’ll learn about the tools you need to come out of a ransomware attack without having to pay the ransom.

Duration: 60 minutes

Speaker: Tony Ocampo, Senior Solutions Architect, ConvergeOne

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It’s difficult to dispute that 2019 was the worst data breach year on record, with 30% more reported breaches than 2018—six of them being 100 million records or more each.

These well-publicized, credibility-shattering events give us a clear picture of what failure looks like. In this ConvergeOne webinar, our cybersecurity experts will analyze nine of the lessons learned from these breaches and then share actionable changes you can make in 2020 and beyond to ensure your organization is far more cyber-resilient than it was at the end of 2019.

This is a can’t-miss webinar for any organization that wishes to make cybersecurity a top priority.

Duration: 1 hour, 2 minutes

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In today’s cyber world, full of threats around every byte, encryption is a key factor in defending your organization’s data. Data encryption can be done many ways and across many layers in your data center—from encrypting at the application level to self-encrypting drives where your data resides. It is important to understand the ultimate goal of encryption and how it fits within your critical business applications.

By attending this webinar, you will learn about the benefits and drawbacks for each of these encryption methods so you can determine which best meets your organization’s needs.

Duration: 1 hour, 1 minute

Speaker: Kuljit Sangha, Senior Solutions Architect, ConvergeOne

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Attend this ConvergeOne webinar to receive guidance on how you can win the ransomware war by using an “all-in” approach across the pillars of people, process, and technology. You’ll learn how to keep your organization from being the next ransomware victim, all while improving your overall security posture.

Duration: 1 hour, 2 minutes

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When it comes to information security, we often talk about the need to follow best practices—but how do we ensure that best practices become common practices? Defensive information security solutions have improved in recent years, but so have the offensive capabilities of cybercriminals and nation states. This means we may be at net-zero in terms of real progress, so it’s easy to become insecure about the state of your information security program when a new cybercrime makes the news every day.

This is the webinar for you if you’re looking for a new approach to information security that protects you and your customers’ information and privacy.

Duration: 1 hour, 1 minute

Speaker: Joe Vigorito, Director, Information Security Consulting, ConvergeOne

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Join ConvergeOne for a strategic discussion of approaches and shared experiences to gain consensus via collaboration, rather than boiling the ocean. Data Center Senior Solutions Architect Bob Winters will discuss key levers, waypoints and hidden benefits in planning, building and managing a successful disaster recovery and business continuity implementation. Bob will share real world examples and outcomes that show business impact across C-level, IT and application owners.

Duration: 1 hour, 1 minute

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The public cloud has seen many investments by companies looking to limit their internal IT footprint and leverage the "grand" scale of the cloud. The inherent scalability, lower cost (if not lower TCO) and high availability have enabled small companies to implement complex environments without major capital expenditures. Some have found that sprawl in the cloud can lead to greater costs than anticipated.

Through much research and effort, ConvergeOne has development solutions that can remove the risk of companies operating their own data centers. Through ConvergeOne's private and hybrid cloud offerings, we have provided the ability to have the best features of the public cloud while choosing between CapEx and OpEx spending models. The inherent benefits of maintaining control of your infrastructure while having the ability to scale provides the benefits of both the traditional data center and the cloud.

During this webinar ConvergeOne will discuss the options available to our customers in the hybrid and private cloud space and the benefits they convey.

Duration: 1 hour, 5 minutes

Speaker: Eric Jansta, Senior Solutions Architect, Data Center Practice, ConvergeOne

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Maintaining Data Center uptime is more critical than ever, and the key to maintaining high availability is to prevent downtime before it even occurs. Data Center resiliency is a foundational element in any data center, and being able to measure that resiliency can be very valuable.

This is the webinar for you if you want to fully understand your Data Center environment and identify potential risk factors!

Duration: 58 minutes

Speaker: Hassan Kassih, National Practice Leader, Data Center, ConvergeOne

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Today, you can migrate many of your existing applications to Azure. But for applications that rely on advanced capabilities like high availability, compliance with industry regulations, and real-time analytics, migration often requires application changes that can pose some challenges. In this ConvergeOne webinar, we will share how to overcome these challenges so you can migrate your data to Microsoft Azure with confidence.

Duration: 1 hour, 1 minute

Speaker: Grace Ahn, Microsoft Solution Architect, ConvergeOne

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In today's IT landscape, there are so many aspects pulling at the focus of stretched IT resources. From budgetary considerations to the needs of the business and the omnipresent "cloud, " what should you focus on to attain the best return on your IT investments? This is the gauntlet every technology team faces: Where should you spend your time and money?

Duration: 59 minutes

Speaker: Jeff Ehrenhart, Senior Solutions Architect, ConvergeOne

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Is your business taking advantage of the insights that can be gleaned from unstructured data? Please join ConvergeOne for a webinar where we explain why the modern business that can better store, search, and analyze unstructured data will have a significant advantage over any of its competitors that are not doing the same. 

We will conclude the webinar with an overview of Pure Storage’s FlashBlade, a scale-out storage solution for modern unstructured data sets that’s been built from the ground up with these questions in mind.

Duration: 1 hour, 15 minutes

Speaker: Patrick Holden, Data Center Solutions Architect, ConvergeOne

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Connectivity is only one piece of the SD-WAN puzzle. The next-generation WAN should be both secure and software-defined. When considering Secure SD-WAN, you have several options for deploying security, all of which must be examined with certain considerations—like cost and management—in mind.

Join ConvergeOne’s enterprise networking and cybersecurity experts for an actionable discussion that will arm your organization with the critical steps to selecting, deploying, and maximizing your Secure SD-WAN solution.

Duration: 1 hour

Speaker(s): Mark McGregor, VP Enterprise Networking, Phil Gervasi, Solutions Architect, and Joe Vigorito, Director Information Security Consulting

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Connecting your work environment has never been more important than today. Discover the power of a single platform and what true integrated connections can do for your business. Microsoft and ConvergeOne leaders will share the current trends and insights across industries, geographical locations and user productivity scenarios. Modernizing your business with next generation tools can help transform and unleash the power of your workforce. One powerful platform can support your teams with chat, meetings, messaging, file share, communications and so much more.

Join this webinar to learn how Microsoft Teams can propel team collaboration and productivity, regardless of geographic location.

Duration: 1 hour, 1 minute

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The COVID-19 Pandemic has elevated the use of video and meeting collaboration solutions for critical day-to-day communications. This rapid increase in access and use has created new challenges for the business and IT as they look to prepare for the next new normal in remote working.

Join ConvergeOne and Cisco to learn how to prepare your organization to adapt and succeed in the transformed economy with solutions that solve new business challenges securely and effectively. We’ll discuss several best practices on how to prepare, plan, and secure your solutions.

Duration: 53 minutes

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The COVID-19 Pandemic has elevated the use of Video and Meeting Collaboration solutions for critical day-to-day communications. This rapid increase in access and use has created new challenges for the business and IT as they look to prepare for the next new normal in remote working.

Join ConvergeOne and Pexip to learn how to prepare, adapt, and secure video and meeting collaboration solutions to solve new business challenges safely and effectively. We’ll discuss several best practices on how to prepare, plan, and secure your solutions.

Duration: 1 hour, 3 minutes

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