The Era of Engagement is here with Avaya’s Aura 7. Communication capabilities are taken to the next level with quality collaboration between coworkers, customers, and suppliers, providing the fuel you need to move your enterprise forward.
But to participate in a conversation, you need to know where the other party is to begin with – which is where Avaya Aura®Presence Services comes into play. As a key enabler of pervasive collaboration, Presence Services provides a scalable, high-performance presence aggregation service that collects and disseminates rich presence information across the Avaya Aura Platform. With this information, users are able to locate colleagues and experts to address customer inquiries, handle a service issue, or solve a critical problem in real time.
As a ten-time Business Partner of the Year with Avaya, ConvergeOne knows what needs to be done to not only provide you all the benefits that come with an Aura 7 upgrade, but also make us a business partner you can trust and rely on.
After years of being Avaya’s #1 partner in enterprise communications and having the largest number of Avaya certified specialists outside of Avaya itself, ConvergeOne is the one partner to turn to when it comes to entering the Era of Engagement with Aura 7.