Just getting together with your customers, colleagues, and partners isn’t enough anymore. You need meaningful engagement – engagement that empowers your team to collaborate in real time, explore bold new ideas, and deliver lasting business results. To enable such transformative engagement, Avaya developed the Avaya Aura Platform – a set of seamless components that mesh together to provide real-time voice, video, and collaborative engagement solutions that power your people.
With Aura Release 7, ConvergeOne can help you:
ConvergeOne has extensive experience in working with Avaya to provide custom solutions for the Aura platform. Avaya Aura Session Manager, the core of Avaya’s SIP-based architecture, is a key element of these solutions.
Session Manager serves as your core for enterprise engagement, enabling you to unify media, networks, devices, applications, and real-time presence across a common infrastructure. You get on-demand access to services and applications that define the engagement experience: video, conferencing, communications enablement, session management, presence, instant messaging, and telephony.
Avaya Session Manager routes and unites all your locations into a single enterprise network – enabling you to efficiently and effectively connect people and accelerate processes across your business.
With a centralized management interface and the ability to efficiently deploy centralized applications across your enterprise, Session Manager lowers your total cost of ownership.
As one of the largest Avaya partners in the world, ConvergeOne has the expertise and experience to help you upgrade to Aura 7 regardless of the complexity of your communications infrastructure. And our Managed Services gives you responsive support to make sure everything runs smoothly post launch – and for the entire life of your Avaya Aura solution.
Training is minimal for Aura 7 upgrades, as Avaya Site Administration still supports most functions. System Manager provides role-based access control to allow users access to only those areas they’re authorized to use. Having both Site Administrator and System Manager allows your administrators to learn System Manager at their own pace or with minimal training. ConvergeOne offers classes for those who want to start working with Session Manager / Session Border Controllers, or we can provide professional services as needed.