Unified Communications Solutions

REIMAGINE YOUR WORKDAY.

Go beyond the basics with unified communications and collaboration designed for the modern connected workday. Genesys solutions scale from a few users to tens of thousands. Even better, they run on premises, in the cloud, or in a hybrid cloud.

Customer Interaction Center™(CIC) for Unified Communications provides a complete communications system for your business users. Combine voice, unified messaging, presence, IM and more – along with remote and mobile access. CIC also includes advanced applications for your contact center, like IVR, recording, workforce management, and multi-site routing.

Genesys created its IP telephony software on a single integrated platform — all-in-one for communications and business functions of all kinds. CIC for Unified Communications is powerful enough to unify your entire enterprise.

Get it all together. In one place.

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