your Data Center
With ConvergeOne Infrastructure Management Services (IMS), we provide our customers with an industry best infrastructure management customer experiences. We combine traditional managed services with intelligent automation that enhances both the availability and security of our customers’ enterprise network and data center infrastructures.
Available in Foundation and Premier offerings, our customers can choose how they wish to engage with ConvergeOne. Foundation is a monitoring and administrative suite of infrastructure management services, whereas Premier provides a full suite of services to manage your infrastructure.
Our purpose-built ConvergeOne IMS Foundation and Premier offerings include a suite of ITIL-based best practices, delivered remotely by highly skilled service engineers from our Customer Success Centers (CSCs), to ensure the availability of your infrastructure
Highly Ranked Service Provider
NPS of 80
Proactive Incident Avoidance
Our service engineers use our proprietary OnGuard intelligent AIOps service delivery platform to proactively monitor your IT environment, responding to changes in your technology or business. This means we’ll handle the problem before you—or your customers—notice it.
We have partnered with Alert Logic to deliver its Intelligent Threat Detection security solution to enable a better security posture for our customers. Utilizing the latest threat intelligence and machine learning, when a vulnerability or threat is detected, Alert Logic will immediately inform you with containment and remediation advisory services to help resolve the security incident.
Intelligent Threat Detection
Let ConvergeOne help manage your risk and ensure availability of your infrastructure with its purpose-built Foundation and Premier offerings, OnGuard automation, intelligent threat detection, and annual infrastructure assessments.
Learn how ConvergeOne Infrastructure Management Services can optimize and enhance your business.