OnGuard takes the management of your ConvergeOne Cloud HCS to a superior level of efficiency and reliability. Built on decades of expertise and successful customer engagement, OnGuard’s capabilities are unmatched in the industry.
OnGuard is a 24×7 purpose built platform that offers state-of-the-art monitoring, management and maintenance support for every UC + CC solution we deliver. The predictive and proactive capabilities of OnGuard maximizes your uptime resulting in seamless operations and success for your customers at the same time.
Minimizing the risk of downtime can be achieved through preventive monitoring, which senses and prevents problems in your environment before they occur. A mix of preventive monitoring and the ability to find and resolve problems quickly are essential for keeping your communication and collaboration solutions up and running smoothly.
With OnGuard you’ll receive automated alerts and continuous updates on high-severity issues, access to a customizable Web portal that provides tools and reports and 24×7 access to certified engineers and technical resources that follow through, rather than follow the sun.
Our dedicated, multi-disciplinary teams harness analytics and logging technology and methodologies to maximize every opportunity to streamline your business:
We work with more than 100 technology partners – leading hardware companies and software providers – so we can deliver the right solution for your unique needs. Our experience with these other leading companies enables us to design, implement, manage and support even the most complex multivendor environments. Learn more about our partners.