Today’s workplaces are more dispersed than ever, and remote agent solutions provide the flexibility to keep up with your fast-paced workforce – wherever they are.
To keep pace with today’s evolving business needs, contact centers need the ability to stretch beyond dedicated office facilities. By empowering customer service expertise at any location, remote agent solutions allow you to harness the best of your team at any time. These services extend all the capabilities of contact center facilities – voice and video, collaboration and unified communications, email, data and more – to your agents who are located at home or remote offices.
We work with more than 300 technology partners – leading hardware companies and software providers – so we can deliver the right solution for your unique needs. Our experience with these other leading companies enables us to design, implement, manage and support even the most complex multivendor environments. Learn more about our partners.