Hybrid Cloud will be the de facto operating model of the next decade. Research indicates that approximately 87% of organizations will adopt a Hybrid Cloud infrastructure to support their business requirements. Join Hassan Kassih (National Practice Leader, Data Center & Cloud), Eric Schuller (Chief Architect, Cloud) and Tim Femister (Vice President, Cloud and Digital Infrastructure) for an interactive discussion around creating a Hybrid Cloud environment that leverages the best of public cloud and data center resources.

In this session, we will discuss: Building a true Hybrid Cloud Infrastructure, Selecting the best infrastructure by use case, Establishing a Hybrid Cloud Architecture, and Securing the Hybrid Cloud

Join us as we take a deeper dive into the Cisco offerings as we walk down Abbey Road like the Beatles and incorporate Cisco Collaboration, Security and Enterprise Networks across different platforms. Along the way we will allude to an open mind and cross Abbey Road together with some fun and great tunes along the way!

According to Gartner, ransomware attacks increased 110% in 2021, year over year. Some of the biggest issues facing credit unions are the lack of asset classification, program development, and data visibility. The financial industry is one of the most visible targets for cyber attacks in the US and a lack of proper cyber security hygiene is the culprit.

Join ConvergeOne in understanding the programs, gap assessments, and risk management approaches that Credit Unions can take to achieve regulatory and compliance requirements. Remember, compliance doesn’t equal security and security doesn’t equal privacy. This webinar will discuss how to make all three work together, to achieve operational and business success.

• The Great Resignation/Reengagement – What it means for your entire organization (contact center and beyond).
• Current Trends – How providing a Total Experience balances the force between Employee and Customer Experiences.
• Hope on the Horizon – How a layered technology approach empowers employees and limits risk within your business.

Is your Contact Center Born To Run? Or is it Running On Empty? Join ConvergeOne (name) and NICE (name) for a lively conversation about the state of today’s Contact Center, how to make sure your CX is maximized, and your costs are minimized and what our experts think you might be missing.  We will cover what others are doing in CX. After all, there is too much at stake to just Let It Be.

Speakers:
Kathy Sobus, ConvergeOne, Inc. Senior Director, Customer Experience Strategy
Dana Shalev, NICE WEM Marketing Director