Privacy Policy

When you browse ConvergeOne’s Site, we do not automatically collect Personal Data (as defined below) from you. We, however, do log your IP address (the Internet address of your computer) to give us an idea of which part(s) of the Site you visit and the amount of time that you spend there.

As you access and use ConvergeOne’s Site, ConvergeOne may request from you certain information, such as your name, e-mail address, company name, company address, and telephone number (“Personal Data”). This Personal Data is needed to provide to you a product or a service or to carry out a transaction that you have requested.

If you do not wish to provide your information through the online portal, please contact ConvergeOne at the following numbers:

• Toll Free: +1.800.431.1333 or +1.888.321.6227

• Toll: +1.651.994.6800 or +1.651.393.6300

This Site may use cookie and tracking technology. A “cookie” is a small data file that the Site places on your computer’s hard drive for identification purposes. These data files include information that allows our Site to remember important information that will make your use of our Site more efficient and useful to you.

ConvergeOne uses Personal Data in several ways: to fulfill your requests for certain products and services; to personalize your experience on our Site; to keep you up-to-date on the latest product announcements; and to provide to you other information that we think you would like to hear about from us. We may also use your Personal Data to send to you direct marketing information or to contact you for market research.

By visiting this site and submitting your information to ConvergeOne you are granting consent to ConvergeOne to hold your information.

If you request something from the Site (e.g., a product, a service, specific marketing materials, etc.), we may use your Personal Data to fulfill your request. To help us do this, we may share your Personal Data with third parties to provide certain services (e.g., marketing services) on our behalf. In such cases, however, the third parties are prohibited from using your Personal Data for any other purpose. It is ConvergeOne’s responsibility to ensure that data subject information is transferred to the third parties only as stated in this policy and through secure means. ConvergeOne requires all receiving third parties responsible to adhere to privacy policies, CCPA and GDPR requirements.

To describe our services to advertisers, vendors, and other reputable third parties and for other lawful purposes (including national security or law enforcement authorities), ConvergeOne may disclose aggregate statistics about our Site visitors, customers, and sales. But these statistics will not include Personal Data. ConvergeOne may disclose Personal Data if required to do so by law or if ConvergeOne believes that such action is necessary to protect and defend the rights, property, or personal safety of ConvergeOne, the Site, or its visitors. ConvergeOne may disclose your Personal Data in the event of any sale or transfer of its business or its assets.

ConvergeOne’s is responsible for ensuring onward transfer of protected personal data elements is done so only in accordance with Data Subject requests and in compliance with this policy.  This includes but is not limited to ensuring 3rd parties have appropriate safeguards in place and are themselves in compliance with the EU-US DPFP.

ConvergeOne reserves the right to amend the terms and provisions of this Privacy Policy from time to time. Your continued use of this Site after changes have been made will constitute your acceptance of any new or amended terms and provisions.

ConvergeOne complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF) and the UK Extension to the EU-U.S. DPF, as set forth by the U.S. Department of Commerce.  ConvergeOne has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework Principles (EU-U.S. DPF Principles) with regard to the processing of personal data received from the European Union and the United Kingdom in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF.  If there is any conflict between the terms in this privacy policy and the EU-U.S. DPF Principles, the Principles shall govern.  To learn more about the Data Privacy Framework (DPF) program, and to view our certification, please visit https://www.dataprivacyframework.gov/

In compliance with the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF ConvergeOne commits to cooperate and comply respectively with the advice of the panel established by the EU data protection authorities (DPAs) and the UK Information Commissioner’s Office (ICO) with regard to unresolved complaints concerning our handling of personal data received in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF. EU individuals with inquiries or complaints regarding our EU-US DPFP policy should first contact ConvergeOne with their name, email address, and country of origin at: GDPR@convergeone.com

Under certain circumstances, EU individuals may invoke binding arbitration for complaints regarding EU-U.S. Data Privacy Framework Principles compliance.

The Federal Trade Commission has jurisdiction over ConvergeOne compliance with the EU US DPFP.

In compliance with GDPR, EU individuals may request ConvergeOne copy of protected information by emailing GDPR@convergeone.com with their name, email address, and country of origin.

EU individuals may also request ConvergeOne to securely destroy all protected information attributed to them by emailing at GDPR@convergeone.com with their name, email address, and country of origin. A response confirming the request and the deletion of collected data will be sent after the data has been deleted.

ConvergeOne will utilize EU data protection authorities (DPAs) to address complaints and comply with the advice given by such authorities with regard to:

•    non-human resources data transferred from the EU. 
•    human resources data transferred from the EU in the context of the employment relationship.
•    unresolved complaints concerning data transferred from the EU.

You have the right to access and correct your personal data ConvergeOne has collected based on your interaction with ConvergeOne or with its clients for which ConvergeOne is the data custodian. While ConvergeOne does not sell any personal data collected, you have the right to request ConvergeOne to limit the use and disclosure of your personal data. All such requests can be made by emailing at GDPR@convergeone.com with your name, email address, and country of origin.