In today’s increasingly global economy, more and more companies are looking beyond their U.S. borders for growth — and ConvergeOne is there, with resources on the ground, to help every step of the way.
The same way we don’t limit ourselves to the platforms we handle, we don’t limit ourselves to only North America. As a trusted advisor in integrated solutions, ConvergeOne has always delivered personalized support, attention to detail, and most importantly, a single point of contact. And through the ConvergeOne International Alliance Program, we’re able to offer, on a worldwide front, the same products, services and managed support we offer here in the U.S.
By steadily building relationships with other leading technology providers across the globe, our International Alliance Program is a growing union of reliable, skilled and knowledgeable partners. In addition, ConvergeOne is an active participant in sophisticated manufacturer organizations and other groups that foster worldwide partnerships.
Together, these programs put a world of expert resources at ConvergeOne’s disposal — enabling us to be your one source for seamless, geographically borderless technology solutions and services in more than 90 countries.
Unlike companies that simply subcontract their overseas projects, ConvergeOne takes a value-added consultative approach to our client’s international business needs, from inception through ongoing support.
We start by designing your solution and deciding how it will be supported locally. We not only plan the architecture, configurations and maintenance for your overseas locations — we also manage the more complex issues, such as network carrier planning, contracts, quotes and SOWs, tax implications and invoicing. In addition, we coordinate field maintenance and remote software support internationally, to ensure the ongoing reliability.
Based on your requirements and project specifications, we choose only the most highly qualified, experienced global partners to be an extension of the ConvergeOne delivery team. Acting on our behalf, these partners use U.S. best practices and the highest standards to deliver your solution.
Through our International Alliance Program, we can support all your multinational communications needs — working closely with you and our global partners to implement solutions including, but not limited to:
ConvergeOne and Sabio’s strategic relationship allows us to provide international contact center and customer experience solutions
Best of all, our extensive, and rapidly growing, resources and unique approach to global communications management allow us to offer consistency in pricing, SLAs, quality standards, service and responsiveness — opening up a world of possibilities for your business.