Pressures from the evolving global economy are requiring organizations like yours to reduce costs and optimize operations as they continue to shift to a world of hybrid work. By maximizing your M365 licenses, we help customers identify these cost savings while also realizing additional value. This webinar focuses on Productivity and Collaboration. Get everyone working connected and working together from anywhere, at any time. Microsoft 365 enables new, efficient partners of work so employees can thrive in a hybrid work environment. And you can use the power of a unified system to empower employees and keep them engaged in today’s tremendously changed world of work.

Join us for an informative webinar in which we will share best practices for migrating business workloads to the cloud. You will learn how migration to the cloud can increase organizational agility, how to reduce operational cost and complexity, and how to prioritize workloads for migration.

How do we know where out traffic is going? Stored? If data has been compromised without our usual means of identification failing to detect these threats. Join Converge One’s Principal Cybersecurity Consultant, Vito Nozza and Arctic Wolf’s Principal Systems Engineer, John Davies, as they discuss new threats and measures that can be taken to mitigate risks to your private information during this 58 minute webinar.

Doing more with less means maximizing the impact of Microsoft 365 solutions while simplifying licensing, management, and vendor landscapes. Pressures from the evolving global economy are requiring organizations like yours to reduce costs and optimize operations as they continue to shift to a world of hybrid work. Join Chris Hinch from ConvergeOne and Kevin Martins from Microsoft to hear about how to improve your Security and Productivity/Collaboration plan for Zero Trust, Endpoint Management, Maximizing the Teams Suite, including SharePoint and Viva.

We will explore how you can improve agent retention and customer satisfaction by leveraging the Contact Center solutions you know and love. There is no need to rip or replace current Contact Center investments and accrued knowledge. Proven solutions allow you to maximize Agent Skills and Staffing while lowering costs by as much as 50%. Learn the benefits of AI automation integrated with every channel. Empower your agents to solve customer problems by leveraging the integrations for real-time knowledge of customer needs including their intents, most recent interactions, satisfaction levels, and more. You can have true omnichannel access, unified with your voice calls, fully integrated with a single agent interface, and analytics to understand and drive business impacts.Maximize Google Cloud investments you have made. Learn how our partnership with Google Cloud helps our clients succeed with Cloud Automation Transformation that provides incredible ROI.

Now more than ever, ConvergeOne is in an exceptional position to support Avaya-based customers. Join our webinar to learn how to determine the right path forward for your business following Avaya’s positive restructuring announcement.

Sometimes it’s the little things that make a huge difference. That’s true with today’s conferencing experience. Now you can transform your meeting spaces ranging from huddle areas to large conference rooms. ConvergeOne and Poly will explain how you can provide a rich, collaborative Teams experience that’s easy to use, deploy and manage.

In today’s landscape, we always think about email and endpoint protection, but there is so much more to protect than that. What about the other ways you communicate? Are you protecting those? Come listen to Kevin and Chris to find out what you may already be licensed for and how you can use it.

With so many tools available it’s difficult to find a path forward to make consistent configurations easier while also embracing technologies that bring forward correlation with other elements of the data center. Cisco is continuing to develop an approach that encompasses multiple silos while harnessing automation resulting in better security hygiene and less busy work for engineers tasked with care and feeding of data center technologies. Join us in this session where we will outline the current and future trajectory of Cisco’s Nexus management and provide a demo of these technologies.

Hybrid work is here to stay, and that’s a good thing. It brings increased flexibility to employees and expands the pool of available talent for organizations. But it also presents some challenges to the traditional employee “kit” of physical PCs and mobile devices. Virtualization solves many of these problems, but traditional VDI is complex, expensive and not for every organization. That’s where Windows 365, a true Cloud PC comes in, delivering the right set of capabilities from the Microsoft cloud to organizations of every size, from one employee to hundreds of thousands.

With the growth of users, data, and applications across the corporate landscape, many organizations are considering Zero Trust. How can Zero Trust help your company? What are the technical and business considerations that impact the success of a Zero Trust implementation?Join ConvergeOne for this 60-minute webinar to get a better understanding of how Zero Trust can help your organization, and how you can jumpstart a Zero Trust implementation.

When we think about work and our work experiences, they tend to be composed of these three areas: people, technology, and space. Over time, the focus on each of these elements has shifted and evolved to enable this new world of hybrid work. This shift has changed the definition of work, it puts people at the center, not the office. People and what they do is the focus of work and technology is there to enable that work across spaces, regardless of where that might be. It’s no longer just the office or the home office, but anywhere your employees might need or want to be. Your opportunity in this new world of work is to shift the focus from office space to the unique needs and behaviors of your employees to embrace, adapt, and support the new norm...the new hybrid workforce! Come join ConvergeOne and Poly as we discuss this new paradigm shift.

How we work now and the persistent need to have our files, documents and data at our finger-tips, being able to collaborate quickly and effectively is more critical than ever. Join us to hear our resident experts talk about how you can use the power and features of SharePoint to get the most out of your day.

In this short session, we're going back to basics for workforce engagement and the management of it. Recently, Gartner shifted away from the term WFO (workforce optimization) and towards WEM (workforce engagement management).  Join us to make sure that you've got the fundamentals that you need to step into the new era of WEM and learn how you can support your entire workforce. 

Is your Contact Center born to run? Or is it running on empty? Join ConvergeOne's Kathy Sobus and NICE's Dana Shalev for a lively conversation about the state of today’s Contact Center, how to make sure your CX is maximized and your costs are minimized, and what our experts think you might be missing. We will cover what others are doing in CX. After all, there is too much at stake to just Let It Be.

Returning to the office is presenting unforeseen challenges, just as the sudden shift to remote work did. With all the new technologies that were put in place because of the pandemic, a lot of companies are struggling with how to use the equipment they have in their conference rooms, with the meeting solutions that they have shifted to. Come listen to ConvergeOne Meeting room experts talk about how you can get the most out of the equipment you have already invested in and how to plan for what is needed when you have the budget.

You’ve likely heard of the Great Resignation and the challenges associated with finding and retaining employees while providing a quality customer experience. Join Steve Forcum and Kathy Sobus as they discuss how this trend is morphing into the Great Reengagement and what this means for employee and customer experience.Discussion topics include: The Great Resignation/Reengagement – What it means for your entire organization (contact center and beyond). Current Trends – How providing a Total Experience balances the force between Employee and Customer Experiences. Hope on the Horizon – How a layered technology approach empowers employees and limits risk within your business.

Credit Unions Can Take Control of Cyber Security and Privacy Risks: Proactive Management of Cyber Security Risk for Credit Unions and Financial InstitutionsAccording to Gartner, ransomware attacks increased 110% in 2021, year over year. Some of the biggest issues facing credit unions are the lack of asset classification, program development, and data visibility. The financial industry is one of the most visible targets for cyber attacks in the US and a lack of proper cyber security hygiene is the culprit.

Join us in taking a look at what Cisco has to offer through Omnichannel. “We will Come Together” with what both ConvergeOne & Cisco can provide your customers as they search for more, making the connected experience simple. We’ll also look at embedded out-of-the-box features that allow your customers to offer a true Secure, Omnichannel experience to their customers. Lastly, and most importantly, we’ll take you on a “Magical Mystery Tour” to see it in action.

As your organization shifts to the cloud and makes changes to ensure data and access is at your employees' fingertips no matter where they are working, one question constantly comes up: "How secure are we?" In this webinar, ConvergeOne and Microsoft Architects will guide you through ways to ensure you are always aware of just how secure and how compliant you really are.

Since the shift to hybrid work occurred, the way we work and how we work is constantly evolving. From End Users to Administrators, everyone is feeling the shift. Listen to Jared Spataro, VP of Modern Work at Microsoft, on how Microsoft keeps pressing forward and where they see the Future of Modern Work heading.

Teams has become one of the new standard tools that you use in your day-to-day business, but many organizations are failing to take advantage of all that Microsoft Teams can do. Listen to ConvergeOne and Microsoft Solution Architects as they talk about all the different ways you can use Microsoft Teams today, with features like Teams Voices, Teams Meetings, File Sharing, First and Third Party Apps, and more.

Since the shift to Hybrid Work and the boom of BYOD (Bring Your Own Device), IT administrators have been challenged with determining how to manage all the different devices in all the different locations. ConvergeOne and Microsoft Solution Architects can show you ways to regain control of the devices to ensure they are patched and managed correctly.

Harness the power of the combined forces, ConvergeOne and Avaya, and become a Jedi Master of excellent customer experiences. Your focus determines your reality; with a hybrid multi-cloud strategy you can provide better flexibility and operational efficiency for your business.