Join ConvergeOne + Genesys for an exclusive webinar demystifying Cloud CX for healthcare. Hear insights from industry leader Steve Laden, Genesys’ Tara Mahoney, and ConvergeOne’s Michael Wiesblatt including: Cloud Migration Strategies, How to leverage cloud technology, and How CX can both enhance patient experience and inspire your team!

Hybrid work is here to stay, and that’s a good thing. It brings increased flexibility to employees and expands the pool of available talent for organizations. But it also presents some challenges to the traditional employee “kit” of physical PCs and mobile devices. Virtualization solves many of these problems, but traditional VDI is complex, expensive and not for every organization. That’s where Windows 365, a true Cloud PC comes in, delivering the right set of capabilities from the Microsoft cloud to organizations of every size, from one employee to hundreds of thousands.

Factors and best practices to guarantee success. Whether you are considering deploying business workloads on Microsoft Azure, or have lots of experience with the platform, there is always more to learn in maximizing manageability, compliance, service levels, and cost optimization - factors that drive success. Join ConvergeOne in this webinar to learn how to make Microsoft Azure the right choice for your unique business requirements.

With the growth of users, data, and applications across the corporate landscape, many organizations are considering Zero Trust. How can Zero Trust help your company? What are the technical and business considerations that impact the success of a Zero Trust implementation?Join ConvergeOne for this 60-minute webinar to get a better understanding of how Zero Trust can help your organization, and how you can jumpstart a Zero Trust implementation.

When we think about work and our work experiences, they tend to be composed of these three areas: people, technology, and space. Over time, the focus on each of these elements has shifted and evolved to enable this new world of hybrid work. This shift has changed the definition of work, it puts people at the center, not the office. People and what they do is the focus of work and technology is there to enable that work across spaces, regardless of where that might be. It’s no longer just the office or the home office, but anywhere your employees might need or want to be. Your opportunity in this new world of work is to shift the focus from office space to the unique needs and behaviors of your employees to embrace, adapt, and support the new norm...the new hybrid workforce! Come join ConvergeOne and Poly as we discuss this new paradigm shift.

Factors and best practices to guarantee success. Whether you are considering deploying business workloads on AWS, or have lots of experience with the platform, there is always more to learn in maximizing manageability, compliance, service levels, and cost optimization – factors that drive success. Join ConvergeOne in this webinar to learn how to make AWS the best it can be for your unique business requirements.

Cloud Security - Extend enterprise-class security to protect your growing, distributed organization. With apps and users anywhere and everywhere, protecting your expanding cloud environment is more complex than ever. Join ConvergeOne for this webinar to learn how you can reduce cyber risk in your complex environment.

How we work now and the persistent need to have our files, documents and data at our finger-tips, being able to collaborate quickly and effectively is more critical than ever. Join us to hear our resident experts talk about how you can use the power and features of SharePoint to get the most out of your day.

Is your corporate data providing insights and accelerating innovation? Can you quickly, securely, and accurately access the data you need to meet your business objectives? Join ConvergeOne for this webinar to see how you can become a data-driven organization so your decision-makers can make fast decisions. Unlock the value in your data assets to enter new markets, and make better products. Make more accurate predictions about when your customers are ready to buy.

Cloud Modernization & Migration - Exceed your business goals by modernizing your cloud and digital infrastructure. Your infrastructure may be keeping the lights on, but can it truly drive business growth? Join ConvergeOne for this webinar to discover how modernizing your infrastructure and strategic deployment of business workloads can drive business success and get you thinking about the art of the possible.

Application Modernization - Improve the user experience with fast and responsive modern business applications. Learn how Application Modernization can help. Join ConvergeOne for this webinar to discover how modernizing legacy business applications can lead to new areas of growth.

In this short session, we're going back to basics for workforce engagement and the management of it. Recently, Gartner shifted away from the term WFO (workforce optimization) and towards WEM (workforce engagement management).  Join us to make sure that you've got the fundamentals that you need to step into the new era of WEM and learn how you can support your entire workforce. 

Now more than ever ConvergeOne is in an exceptional position to support Avaya-based customers.With our Net Promoter Score of 80 substantiating our position as a proven cloud and applications solution provider, we will provide you with a clear business strategy and thought leadership in which you can enable in your organization. In this webinar, we will be discussing the paths that are available to you. 

Is your Contact Center born to run? Or is it running on empty? Join ConvergeOne's Kathy Sobus and NICE's Dana Shalev for a lively conversation about the state of today’s Contact Center, how to make sure your CX is maximized and your costs are minimized, and what our experts think you might be missing. We will cover what others are doing in CX. After all, there is too much at stake to just Let It Be.

Cisco's newly announced strategy for Cloud Monitoring and common hardware presents big implications for structuring your Cisco and Meraki environments for the foreseeable future. Greater flexibility, investment protection, and a better IT experience? What does Catalyst on Meraki really mean for your IT organization, and how should you plan today? Join three national networking leaders - Robert Redd, Tim Femister, and Sean Mathias - from ConvergeOne’s Digital Infrastructure group for an open-forum discussion and need-to-know guidance on making the call between management modes: DNA and Meraki.

Returning to the office is presenting unforeseen challenges, just as the sudden shift to remote work did. With all the new technologies that were put in place because of the pandemic, a lot of companies are struggling with how to use the equipment they have in their conference rooms, with the meeting solutions that they have shifted to. Come listen to ConvergeOne Meeting room experts talk about how you can get the most out of the equipment you have already invested in and how to plan for what is needed when you have the budget.

You’ve likely heard of the Great Resignation and the challenges associated with finding and retaining employees while providing a quality customer experience. Join Steve Forcum and Kathy Sobus as they discuss how this trend is morphing into the Great Reengagement and what this means for employee and customer experience.Discussion topics include: The Great Resignation/Reengagement – What it means for your entire organization (contact center and beyond). Current Trends – How providing a Total Experience balances the force between Employee and Customer Experiences. Hope on the Horizon – How a layered technology approach empowers employees and limits risk within your business.

Credit Unions Can Take Control of Cyber Security and Privacy Risks: Proactive Management of Cyber Security Risk for Credit Unions and Financial InstitutionsAccording to Gartner, ransomware attacks increased 110% in 2021, year over year. Some of the biggest issues facing credit unions are the lack of asset classification, program development, and data visibility. The financial industry is one of the most visible targets for cyber attacks in the US and a lack of proper cyber security hygiene is the culprit.

Join us in taking a look at what Cisco has to offer through Omnichannel. “We will Come Together” with what both ConvergeOne & Cisco can provide your customers as they search for more, making the connected experience simple. We’ll also look at embedded out-of-the-box features that allow your customers to offer a true Secure, Omnichannel experience to their customers. Lastly, and most importantly, we’ll take you on a “Magical Mystery Tour” to see it in action.

Hybrid Cloud will be the de facto operating model of the next decade. Research indicates that approximately 87% of organizations will adopt a Hybrid Cloud infrastructure to support their business requirements. Join Hassan Kassih (National Practice Leader, Data Center & Cloud), Eric Schuller (Chief Architect, Cloud) and Tim Femister (Vice President, Cloud and Digital Infrastructure) for an interactive discussion around creating a Hybrid Cloud environment that leverages the best of public cloud and data center resources.In this session, we will discuss: Building a true Hybrid Cloud Infrastructure, Selecting the best infrastructure by use case, Establishing a Hybrid Cloud Architecture, and Securing the Hybrid Cloud.

As your organization shifts to the cloud and makes changes to ensure data and access is at your employees' fingertips no matter where they are working, one question constantly comes up: "How secure are we?" In this webinar, ConvergeOne and Microsoft Architects will guide you through ways to ensure you are always aware of just how secure and how compliant you really are.

Since the shift to hybrid work occurred, the way we work and how we work is constantly evolving. From End Users to Administrators, everyone is feeling the shift. Listen to Jared Spataro, VP of Modern Work at Microsoft, on how Microsoft keeps pressing forward and where they see the Future of Modern Work heading.

Teams has become one of the new standard tools that you use in your day-to-day business, but many organizations are failing to take advantage of all that Microsoft Teams can do. Listen to ConvergeOne and Microsoft Solution Architects as they talk about all the different ways you can use Microsoft Teams today, with features like Teams Voices, Teams Meetings, File Sharing, First and Third Party Apps, and more.

Since the shift to Hybrid Work and the boom of BYOD (Bring Your Own Device), IT administrators have been challenged with determining how to manage all the different devices in all the different locations. ConvergeOne and Microsoft Solution Architects can show you ways to regain control of the devices to ensure they are patched and managed correctly.

Harness the power of the combined forces, ConvergeOne and Avaya, and become a Jedi Master of excellent customer experiences. Your focus determines your reality; with a hybrid multi-cloud strategy you can provide better flexibility and operational efficiency for your business.