ConvergeOne + Genesys
ConvergeOne is a Genesys Platinum Partner recognized by the industry and Genesys for our vision, customer success and capabilities. Together, we have decades of customer experience (CX) expertise and investment in collaboration and communication solutions.
public, private and hybrid cloud or
customer retention rate and high CSAT scores
logged-in agents supported in a single organization
configured agents supported in a single organization
orchestrated customer experiences per year
ConvergeOne + Genesys Solutions
ConvergeOne has a large and growing team of Genesys-certified experts to design, implement, expand and support all Genesys products.
Leading Contact Center Platform
Genesys Cloud CX
Genesys Multicloud CX
ConvergeOne + Genesys Insights
A large financial institution migrates from Avaya to Genesys Cloud
See how a large financial institution migrated to Genesys Cloud with a fully blended omnichannel solution with IVR, QM, WFM and 10+ integrations.
Helping Allscripts simplify contact center operations with a move to the cloud
Learn how Allscripts improved call quality, ServiceNow® connection and innovation with PureCloud.
Connect with ConvergeOne
As a long-time Genesys partner, ConvergeOne has the experience to build and evolve the solutions that you need. We are a full-service provider focused on supporting you throughout the project lifecycle – from consultation and design to implementation, optimization and ongoing management. Learn more by connecting with a ConvergeOne expert.